Proof of Identity


It is a legal requirement that you provide us with proof of your identity prior to our being in a position to accept instructions to act on your behalf.

In certain circumstances it may be possible for us to verify your identity by reference to an electronic database facility which will confirm your identity. Should it prove necessary for us to verify your identity in this way an additional fee of £10 inclusive of VAT will be levied as a disbursement in respect of each name that has been verified. This disbursement cost will be payable by you regardless as to whether or not your property transaction proceeds to a successful conclusion.

In the event that it has not been possible for us to verify your identity electronically you will need to provide us with additional documentation and information in this respect.

We will provide you with additional Proof of Identity documentation if necessary. Documentary proof of your identity will need to be ascertained as follows:

One document must contain a photograph and your signature.

The second document must show your address and be less than three months old. In the event that you are unable to attend at our offices in order to prove your identity, you must seek assistance from a person who is regulated under the Money Laundering Regulations 2003 in this respect: An Accountant, High Street Bank Manager, Regulated Financial Advisor or Regulated Estate Agent or Solicitor may be able to assist you in this respect.

In the event that you have already provided another Regulated individual/organisation with Proof of your Identity in relation to your property transaction, it should be possible for you to request that they complete the enclosed Verification of Identity Form for you in this respect.

It may amount to a criminal offence for us to accept your instructions without Proof of your Identity and hence our insistence in this respect. Should you require any additional information in this regard, please do not hesitate to contact us.

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